E-mail at UW-Platteville

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OFFICE 365 COMING TO UW-PLATTEVILLE IN 2014

As announced via campus e-mail on March 10, UW-Platteville will be switching from Zimbra Collaboration Suite to Microsoft Office 365 for its e-mail and calendaring needs.  This decision marks the first step in the planning process.  A project team will be convened to plan the detailed timline and steps, including a communications plan and training.  Conversion of more than 14,600 active e-mail accounts will be done by Spring 2015.  Every effort will be made to ensure the transition is gradual and strategic and that faculty, staff, and students have the training, documentation, and support they need to be comfortable with these new tools.

Concerned about functionality or workflows? A mechanism will be established for sharing these questions online.  For now, please direct your concerns to the ITS Help Desk at helpdesk@uwplatt.edu so we may document and address them in due time.

Your Official UW-Platteville E-mail Account

UW-Platteville utilizes Zimbra Collaboration Suite for its e-mail and calendaring needs.  Zimbra provides an array of organizational features including tags, folders, and filters; a robust advanced search tool; and the ability to share items with others.  In addition, Zimbra Tasks allows you to monitor the progress of projects on your to-do list.  

Your uwplatt.edu Zimbra account is your official account at UW-Platteville.  All e-mail and calendar invitations sent from university departments and personnel will go to this official account.  If you choose to forward your Zimbra account to another provider, add the domain uwplatt.edu to that provider's trusted list to ensure you receive all important university communications.

Quarantine

The UW-Platteville Spam Firewall rates all e-mail messages that pass through it based on several criteria. E-mail messages that are clearly spam, contain viruses or worms, contain suspect URLs, or contain banned attachment types are automatically quarantined. E-mail messages that do not meet any of the aforementioned criteria are considered good and are allowed to pass through the system. If the system cannot make a determination of whether the message is good or bad, the message is held in quarantine until acted upon or aged out after 30 days.  These security measures prevent more than 350 messages from entering your inbox every month; that's nearly 4 million total, campus-wide.  Every month.

E-mail and Calendaring Project

Our five year contract with Zimbra is expiring in August 2014. While Zimbra has worked well for the campus, it is important to determine if it is the best solution for UW-Platteville, both now and in the years to come. Accordingly, an e-mail/calendaring committee with student, faculty, and staff representatives was formed and has been meeting to develop a plan to evaluate how well Zimbra meets our needs and compare it to other possible alternatives. Check the project web site for committee meeting minutes, decision criteria, and more information about the process. If you have any questions or comments, please send a message to e-mail_calendaring_project@uwplatt.edu.

SCHEDULED MAINTENANCE

Every Friday from 5–6 p.m.

Any or all systems may be down during this planned outage window.  For a list of specific systems affected each week, check:

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Help Desk: Contact Information

Need Help?

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ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400
E-mail: helpdesk@uwplatt.edu

Academic Year Walk-In Hours
Monday–Thursday 7:30 a.m.–7:30 p.m.
Friday 7:30 a.m.– 6 p.m.
Saturday–Sunday Closed
Academic Year Phone Hours
Monday–Friday 7:30 a.m.–11 p.m.
Saturday 10 a.m.–10 p.m.
Sunday 11 a.m.–11 p.m.

 

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