E-mail at UW-Platteville
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Phishing Alert - "Case 348793328"
PLATTEVILLE, Wis., February 28, 2014 - Last night an e-mail was delivered to many campus accounts that appeared to come from a UW-Platteville source, but was actually a phishing attempt - an attempt to gain sensitive information of various types (e.g. password, social security number, credit card number, etc.) by convincing the user that the request is from a legitimate organization for a legitimate need.
This e-mail included an attached PDF which requested the person's e-mail and password. UW-Platteville will never ask you for your password in an e-mail.
Also PDFs may contain malicious content that can exploit security vulnerabilities on your computer. For example, simply opening a suspicious PDF may trigger installation of a virus onto your device.
If you receive a suspicious e-mail, please contact the ITS Help Desk at email@example.com or 608.342.1400. A consultant will walk you through a few simple steps that will help them gather information needed for tech support. The information you provide may allow us to block the sender from sending further messages. Also, your report helps determine the breadth of the attempt. If you do not have the time to report the message, delete it.
For more details on this particular attempt and other ways to protect your information, check out this article in Latest News on the Help Desk Home page:
REMEMBER: UW-Platteville will never ask you for your password or other personal information in an e-mail. Never ever. Seriously!
Your Official UW-Platteville E-mail Account
UW-Platteville utilizes Zimbra Collaboration Suite for its e-mail and calendaring needs. Zimbra provides an array of organizational features including tags, folders, and filters; a robust advanced search tool; and the ability to share items with others. In addition, Zimbra Tasks allows you to monitor the progress of projects on your to-do list.
Your uwplatt.edu Zimbra account is your official account at UW-Platteville. All e-mail and calendar invitations sent from university departments and personnel will go to this official account. If you choose to forward your Zimbra account to another provider, add the domain uwplatt.edu to that provider's trusted list to ensure you receive all important university communications.
The UW-Platteville Spam Firewall rates all e-mail messages that pass through it based on several criteria. E-mail messages that are clearly spam, contain viruses or worms, contain suspect URLs, or contain banned attachment types are automatically quarantined. E-mail messages that do not meet any of the aforementioned criteria are considered good and are allowed to pass through the system. If the system cannot make a determination of whether the message is good or bad, the message is held in quarantine until acted upon or aged out after 30 days. These security measures prevent more than 350 messages from entering your inbox every month; that's nearly 4 million total, campus-wide. Every month.
Our five year contract with Zimbra is expiring in August 2014. While Zimbra has worked well for the campus, it is important to determine if it is the best solution for UW-Platteville, both now and in the years to come. Accordingly, an e-mail/calendaring committee with student, faculty, and staff representatives was formed and has been meeting to develop a plan to evaluate how well Zimbra meets our needs and compare it to other possible alternatives. Check the project web site for committee meeting minutes, decision criteria, and more information about the process. If you have any questions or comments, please send a message to firstname.lastname@example.org.
Every Friday from 5–6 p.m.
Any or all systems may be down during this planned outage window. For a list of specific systems affected each week, check:
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|Academic Year Walk-In Hours|
|Monday–Thursday||7:30 a.m.–7:30 p.m.|
|Friday||7:30 a.m.– 6 p.m.|
|Academic Year Phone Hours|
|Monday–Friday||7:30 a.m.–11 p.m.|
|Saturday||10 a.m.–10 p.m.|
|Sunday||11 a.m.–11 p.m.|